Returns & Exchanges
At iCareNaturals, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit perfectly or meet your expectations, we offer a hassle-free 30-day return policy for all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.